Privacy Policy

This Privacy Policy explains how Air Thing Queen processes personal data in connection with its website and related communications. It applies to visitors, prospective clients, and other individuals who interact with the site in the course of receiving legal services for real estate agents.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
Why we process data

How We Use Data

We use personal data to respond to inquiries, provide and manage requested services, communicate with users, maintain records, secure the site, monitor performance, improve functionality, comply with legal obligations, and handle disputes or claims. Where required, we also use data to administer consent choices and cookie preferences.

Note
Processing is limited to purposes that are relevant to the site and the services offered.
Third-party sharing

Service Providers

We may share personal data with trusted service providers that support hosting, security, analytics, document handling, communications, or other operational services. These parties act under instructions or contractual obligations appropriate to their role and may not use the data for unrelated purposes.

Note
Service providers receive only the information needed to perform their functions.
GDPR
EU framework

GDPR Notice

Where the GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, or our legitimate interests, as appropriate to the context. We limit processing to what is necessary for the relevant purpose and apply safeguards designed to protect personal data.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data when we act as controller or otherwise determine the purposes and means of processing.

This section is intended for individuals protected by the GDPR.
GDPR Rights

Your GDPR Rights

Where the GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing, and to data portability in certain cases. If processing is based on consent, you may withdraw consent at any time without affecting prior processing. You may also lodge a complaint with the competent supervisory authority.

GDPR rights are available subject to the conditions and exceptions set out in law.
User Rights

Your Rights

Subject to applicable law, you may have rights to access your personal data, request correction, ask for deletion, object to certain processing, request restriction, and receive a copy of data in a portable format where applicable. Some requests may be limited where we must retain information for legal, contractual, or security reasons.

Available rights may vary depending on the legal basis and the nature of the request.
Requests

How to Make a Request

To exercise your rights, submit a clear request using the contact details in this policy and describe the data or right involved. We may ask for information needed to verify your identity and will respond within the period required by applicable law.

Requests are reviewed using reasonable steps to confirm identity and scope.
Data Retention

Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including to manage inquiries, maintain records, meet legal or accounting obligations, resolve disputes, and support security. When data is no longer required, we delete it or anonymize it where feasible.

Retention periods depend on the purpose of processing and any legal retention duties.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our processing practices, legal requirements, or operational needs. The updated version will apply from the date it is posted unless a different effective date is stated.

We may revise this policy when our practices or legal obligations change.

Contact Information

Privacy email
Telephone
+34 619 23 73 02
Mailing address
Calle del Monte de Santa Pola, 13, 03130 Santa Pola
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

01

Data We Collect

We may process identification and contact details, professional information, inquiry content, account or correspondence records, technical data such as device and browser information, and usage data generated when the site is accessed. Where needed for legal services for real estate agents, we may also process information included in forms, messages, or documents submitted by users.

The data collected depends on how the site is used and which services are requested.
02

Data Sources

We collect data directly from forms, messages, and other communications sent through the site. We also receive technical and usage data automatically from browsers and devices, and may obtain limited information from service providers that support hosting, security, analytics, or communications.

Information comes from users, their devices, and routine site interactions.
03

Types of Cookies

The site may use essential cookies needed for basic operation, preference cookies that remember settings, and analytics cookies that help us understand how the site is used. Cookies may be session-based or persistent, depending on their function and lifespan.

We use cookies only for limited operational and analytical purposes.
04

Cookie Controls

You may block or delete cookies through your browser, although some site functions may not work as intended if certain cookies are disabled. Where the site provides a cookie banner or similar control, you can use it to manage non-essential cookies.

Cookie preferences can be managed through browser settings and, where available, site controls.